Shipping policy

Last Updated: March 2, 2026

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on Sundays or public holidays.

In case of high order volume, sales events, or unforeseen circumstances, processing times may be extended.

We reserve the right to delay or cancel any order due to stock availability, payment verification, or security concerns.

2. Shipping Time & Delivery Estimates

Estimated delivery timelines:

  • Within India: 3–7 business days

  • Remote areas: 5–10 business days

  • International (if applicable): 7–21 business days

Delivery timelines are estimates only and not guaranteed.

We are not responsible for delays caused by:

  • Courier partners

  • Weather conditions

  • Customs clearance

  • Government restrictions

  • Natural disasters

  • Strikes or transportation disruptions

  • Force majeure events

3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before payment.

We reserve the right to modify shipping charges at any time without prior notice.

4. Order Tracking

Once your order is shipped, you will receive tracking details via email or SMS.

It is the customer’s responsibility to track the shipment using the provided tracking number.

5. Incorrect Address Disclaimer

Customers are responsible for providing accurate shipping details.

We are not responsible for orders delivered to an incorrect address provided by the customer.

If an order is returned due to incorrect or incomplete address:

  • Reshipping charges will apply

  • Refund (if applicable) may exclude shipping costs

6. Failed Delivery / Refused Delivery

If delivery is refused or the customer is unavailable after multiple attempts:

  • The package may be returned to us

  • Additional reshipping fees may apply

  • Refunds may be processed after deducting shipping and handling charges

Excessive refused deliveries may result in account suspension.

7. Lost, Stolen, or Damaged Packages

Once the order is handed over to the courier partner, risk of loss transfers to the customer upon delivery.

If a package is marked as “Delivered” but not received:

  • Customers must notify us within 48 hours

  • We will assist in investigation with the courier

  • Final resolution depends on courier investigation outcome

We are not liable for theft after successful delivery confirmation.

If the package arrives damaged:

  • Customer must provide unboxing video proof

  • Claims must be submitted within 24 hours of delivery

Failure to provide valid proof may result in claim rejection.

8. International Shipping (If Applicable)

For international orders:

  • Customers are responsible for customs duties, taxes, or import charges

  • Delivery timelines may vary due to customs processing

  • We are not responsible for customs delays or additional fees

If a package is refused due to unpaid customs fees, return shipping and related costs may be deducted from refund.

9. Order Cancellations

Orders cannot be cancelled once shipped.

If cancellation is requested before dispatch, approval is subject to processing status.

10. Force Majeure

We shall not be liable for shipping delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Pandemic

  • War

  • Government regulations

  • Transportation disruptions

  • Cyber incidents

11. Contact Information

For shipping-related inquiries:

LAEMEEO
Bhandup West
Mumbai, Maharashtra 400078
India
Email: laemeeo24@gmail.com