LAEMEEO Pink Embroidered Kurta with Flared Palazzos & Dupatta 3-Piece Set

Last Updated: March 2, 2026

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on Sundays or public holidays.

In case of high order volume, sales events, or unforeseen circumstances, processing times may be extended.

We reserve the right to delay or cancel any order due to stock availability, payment verification, or security concerns.

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2. Shipping Time & Delivery Estimates

Estimated delivery timelines:

• Within India: 3–7 business days

• Remote areas: 5–10 business days

• International (if applicable): 7–21 business days

Delivery timelines are estimates only and not guaranteed.

We are not responsible for delays caused by:

• Courier partners

• Weather conditions

• Customs clearance

• Government restrictions

• Natural disasters

• Strikes or transportation disruptions

• Force majeure events

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3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before payment.

We reserve the right to modify shipping charges at any time without prior notice.

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4. Order Tracking

Once your order is shipped, you will receive tracking details via email or SMS.

It is the customer’s responsibility to track the shipment using the provided tracking number.

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5. Incorrect Address Disclaimer

Customers are responsible for providing accurate shipping details.

We are not responsible for orders delivered to an incorrect address provided by the customer.

If an order is returned due to incorrect or incomplete address:

• Reshipping charges will apply

• Refund (if applicable) may exclude shipping costs

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6. Failed Delivery / Refused Delivery

If delivery is refused or the customer is unavailable after multiple attempts:

• The package may be returned to us

• Additional reshipping fees may apply

• Refunds may be processed after deducting shipping and handling charges

Excessive refused deliveries may result in account suspension.

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7. Lost, Stolen, or Damaged Packages

Once the order is handed over to the courier partner, risk of loss transfers to the customer upon delivery.

If a package is marked as “Delivered” but not received:

• Customers must notify us within 48 hours

• We will assist in investigation with the courier

• Final resolution depends on courier investigation outcome

We are not liable for theft after successful delivery confirmation.

If the package arrives damaged:

• Customer must provide unboxing video proof

• Claims must be submitted within 24 hours of delivery

Failure to provide valid proof may result in claim rejection.

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8. International Shipping (If Applicable)

For international orders:

• Customers are responsible for customs duties, taxes, or import charges

• Delivery timelines may vary due to customs processing

• We are not responsible for customs delays or additional fees

If a package is refused due to unpaid customs fees, return shipping and related costs may be deducted from refund.

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9. Order Cancellations

Orders cannot be cancelled once shipped.

If cancellation is requested before dispatch, approval is subject to processing status.

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10. Force Majeure

We shall not be liable for shipping delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

• Natural disasters

• Pandemic

• War

• Government regulations

• Transportation disruptions

• Cyber incidents

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11. Contact Information

For shipping-related inquiries:

LAEMEEO
Bhandup West
Mumbai, Maharashtra 400078
India
Email: laemeeo24@gmail.com

Last Updated: March 2, 2026

1. Overview

At LAEMEEO, we aim to ensure customer satisfaction. However, due to the nature of our products and to prevent misuse, returns and refunds are subject to the terms outlined below.

By placing an order, you agree to this Return & Refund Policy.

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2. Return Eligibility

We accept returns only if:

The return request is raised within 48 hours of delivery

The item is unused, unworn, and in original packaging

All tags, labels, and accessories are intact

A valid unboxing video is provided (if required)

We reserve the right to reject any return request that does not meet these conditions.

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3. Mandatory Unboxing Video (Fraud Protection)

For claims related to:

Damaged items

Wrong product received

Missing items

Customers must provide a clear, uninterrupted unboxing video showing:

Sealed package before opening

Shipping label visible

Entire unpacking process

Claims without proper video proof may be rejected.

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4. Non-Returnable Items

The following items are not eligible for return or refund:

Used or worn products

Products without original packaging

Items purchased during clearance or sale (unless defective)

Personal care or hygiene items (if applicable)

Customized or personalized products

Digital products (if introduced)

We reserve the right to update this list at any time.

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5. Damaged or Incorrect Products

If you receive a damaged or incorrect item:

Notify us within 24–48 hours of delivery

Provide photo and video evidence

Do not use the product

After verification, we may:

Replace the product

Issue refund

Offer store credit

Final decision rests with LAEMEEO after investigation.

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6. Return Shipping

If the return is approved:

Reverse pickup may be arranged (if serviceable area)

If not, customer must self-ship the product

Return shipping charges:

Customer bears return shipping unless the error is from our side

Original shipping charges are non-refundable

We are not responsible for loss or damage during return transit.

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7. Refund Process

Once the returned item is received and inspected:

Refund approval is subject to quality check

Refunds are processed within 5–10 business days

Refund method:

Prepaid orders → Refund to original payment method

COD orders → Bank transfer after bank details submission

Refund timelines depend on banking/payment provider processing.

Refund Calculation & Shipping Deduction

In the event of an approved return, refunds will be processed after deducting applicable charges.

Please note:

Original shipping/delivery charges are non-refundable.

If the order qualified for “Free Shipping,” the actual shipping cost incurred by us will be deducted from the refund amount.

Return shipping charges (if applicable) will also be deducted unless the return is due to our error.

Any payment gateway charges, COD handling charges, or convenience fees (if applicable) may be deducted.

The final refund amount will be calculated as:

Product Price – Shipping Charges – Return Shipping Charges (if applicable) – Other Applicable Fees

Refunds will only be issued for the product value after deductions.

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8. Partial Refunds

We reserve the right to issue partial refunds in cases where:

Product is returned damaged

Missing components

Signs of use

Original packaging missing

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9. Order Cancellation

Orders can be cancelled only before dispatch.

Once shipped, cancellation is not possible.

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10. Refused Delivery

If a customer refuses delivery:

Shipping and return courier charges may be deducted

Refund may be reduced accordingly

Repeated refused deliveries may result in account suspension.

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11. Chargebacks & Payment Disputes

If a customer initiates a chargeback without contacting us first:

We reserve the right to dispute the chargeback

Account may be permanently suspended

Future purchases may be blocked

Fraudulent chargebacks may result in legal action.

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12. No Refund Scenarios

Refunds will not be issued for:

Change of mind (unless allowed above)

Delay caused by courier

Minor color variation due to screen differences

Incorrect address provided by customer

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13. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect or consequential losses

Our maximum liability shall not exceed the purchase amount

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14. Final Authority

All return and refund decisions are subject to final review and approval by LAEMEEO.

We reserve the right to refuse returns in cases of policy abuse or suspected fraud.

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15. Contact Information

For return or refund requests, contact:

LAEMEEO
Bhandup West
Mumbai, Maharashtra 400078
India
Email: laemeeo24@gmail.com